Policies & Guidelines

BOOKING & ACCURACY:
Clients must abide by agreed-upon guest counts and selected services.

We reserve the right to refuse or cancel a booking at our discretion if any information provided is incomplete or inaccurate.
Prices are subject to change until booking is fully confirmed.

PAYMENTS & CANCELLATIONS:
You have the option to pay 50% retainer up front and the remaining 50% at least 30 days before your booking.
If you choose to pay only 50% retainer upfront, this retainer is non-refundable.

Failure to pay in full at least 30 days before your booking will result in cancellation without refund of retainer.

Cancellations made within 60 days of the booking date will forfeit additional payments made.

RESCHEDULING:
Rescheduling within 60 days is subject to only to availability (one time only - within 6 months) and may incur a $250 re-scheduling fee.

ARRIVAL & TIMING:
Your ceremony is scheduled to begin at the reserved time.
If the ceremony begins more than 15 minutes late due to the couple or their guests, a $50 late fee will be applied for every additional 15 minutes.
Late arrivals do not extend your reservation time and your ceremony and photo time may be shortened to avoid impacting subsequent bookings.

Events must begin and end promptly at the agreed-upon times. Any additional time beyond your alloted window will be charged at our standard hourly rate of $200/hour.

If you arrive late or choose to delay your ceremony to accommodate late guests, certain amenities may no longer be available.
Overtime usage may be permitted if available and will be billed at an additional hourly rate of $200/hour.

TRANSPORTATION & PARKING:
We highly recommend rideshare or carpooling, as parking is limited and may fill quickly.
Miami traffic may cause delays; refunds will not be issued due to lateness.

GUEST CONDUCT & SAFETY:
Guests must behave respectfully toward staff, vendors, and other clients.
We reserve the right to remove any individual who is disruptive, unsafe, or damaging property without refund.
No illegal activity, harassment, or inappropriate conduct will be tolerated.
We reserve the right to refuse service or remove intoxicated guests.
We will not perform the ceremony if the couple is intoxicated - no refund will be given.
Illegal substances are strictly prohibited.

VENUE RULES:
No colored liquids or food permitted: This includes, but is not limited to, coffee, red wine, matcha, juices, sauces, or any items that may stain surfaces or furnishings
No smoking inside the venue.
No open flames.
Certain areas of the venue may be restricted to staff only.
Do not leave bulk trash.

DECOR & DAMAGE:
All decor MUST be approved prior to installation.
Glitter, confetti, rice or similar materials will incur a $200+ cleaning fee.

Clients are responsible for any damage caused by themselves or their guests.
Any damage to property, decor, equipment, or furnishings will be charged to the client.

OVER THE MOON + MADLY IN LOVE PACKAGE:
You’ll have a 15-minute grace period before and after your allotted time for decor setup, breakdown and cleanup. Any additional time beyond this window will be charged at our standard hourly rate of $200/hour.

'SWEETHEARTS SUITE' VANITY LOUNGE":
Furniture, decor, and items in the vanity lounge are fragile and must be treated with care at all times.
No Children: The vanity lounge is an adult-focused styling and prep space.
Shoes must never be placed on sofas, chairs, vanities, or any other furnishings.
NO items of any kind, including bags, drinks, personal belongings, or decor may be placed on the balcony at any time. The balcony is not to be used for storage or staging.
Guests are fully responsible for any damage, breakage, loss, or staining (including makeup, tanning oils, beverages, or similar products).

The space is inspected before and after each booking to document condition and ensure proper care.

VENDORS:
Outside vendors must be approved in advance.
Vendors must comply with venue rules, timing, and safety requirements.
We are not liable for services provided by third-party vendors.

MOTORCYCLE PHOTO-OP PROP:
The motorcycle photo-op includes access to the motorcycle prop only. Photography services are not included. Clients are responsible for providing their own photographer separately.
The motorcycle may not be started or tampered with for any reason.
Guests assume all responsibility and liability for their use of the prop.
Little Rose Chapel is not responsible for any injuries, accidents, damages, or losses resulting from interaction with the motorcycle.
Any damage caused to the motorcycle by you or your guests may result in additional repair or replacement fees.

MEDIA & PROMOTION:
We may photograph or record events for promotional purposes. Please contact us directly if you would like to opt out.

GENERAL TERMS:
We reserve the right to update these Terms at any time. Updated Terms will apply to all future bookings.

For questions regarding these terms, please contact:
thelittlerosechapel@gmail.com